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Legal Document

Privacy Policy

How Tandria collects, uses, and protects your personal data, in compliance with LGPD, GDPR, and CCPA.

This is a translation provided for convenience. The Portuguese version available at tandria.com.br is the legally binding document.

Last updated: January 28, 2026

1. Data We Collect

  • Registration information: name, email, tax ID (when applicable), password.
  • Usage data: interactions within the school, courses, events, and messages.
  • Payment data: processed by third parties (e.g., Stripe); we do not store complete card information.
  • Cookies and browsing: IP address, device, browser, and preferences.

2. How We Use Your Data

  • Provide access to the platform and its features.
  • Manage subscriptions, payments, and billing.
  • Personalize your experience and recommendations.
  • Ensure security, prevent fraud, and comply with legal obligations.
  • Communicate news, updates, and offers (with opt-out option).

3. Sharing with Third Parties

We share data only when necessary:

  • Authentication services (e.g., Clerk).
  • Payments (e.g., Stripe, PIX).
  • Analytics and metrics (e.g., Google Analytics).
  • Storage and cloud (e.g., AWS, Supabase).

We never sell your personal data.

4. Cookies and Similar Technologies

We use cookies for authentication, personalization, and usage analysis. You can manage cookies in your browser. For more details, see our Cookie Policy.

5. Your Rights

At any time, you may:

  • Request access to your personal data.
  • Correct, update, or delete your information.
  • Request data portability.
  • Revoke consent or object to data processing.

6. Security and Protection

We adopt advanced technical and organizational measures (encryption, access controls, backups) to protect your information.

7. International Transfers

Your data may be processed on servers outside of Brazil. We ensure that such transfers meet adequate protection standards.

8. Retention and Deletion

We retain your data while your account is active or as required by law. You may request permanent deletion at any time.

9. Changes to This Policy

This Policy may be updated periodically. We will notify you of significant changes by email or within the platform.

10. Contact

For questions, requests, or complaints, contact our Data Protection Officer (DPO):
Email: [email protected]
Endereço: Campinas/SP — Brazil