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Legal Document

Cookie Policy

How we use cookies and similar technologies at Tandria, the types we use, and how to manage your preferences.

This is a translation provided for convenience. The Portuguese version available at tandria.com.br is the legally binding document.

Last updated: January 28, 2026

1. What Are Cookies and Similar Technologies?

Cookies are small text files stored in your browser. We also use similar technologies (pixels, web beacons, and local storage) for authentication, security, preferences, analytics, and advertising (when applicable).

2. Legal Basis and Consent

  • Strictly necessary: used based on contract performance and legitimate interest to provide the service (e.g., login, cart, security).
  • Preferences, analytics, and marketing: require prior and specific consent, which you may grant, deny, or withdraw at any time in the Manage Preferences panel.

Note: we respect privacy control signals supported by your browser (such as Global Privacy Control) where required. You can also manage cookies in your browser settings.

3. Types of Cookies We Use

Strictly Necessary
Essential for authentication, security, fraud prevention, and service delivery. Cannot be disabled in our systems.
Performance and Analytics
Help understand usage and performance (e.g., most visited pages, session duration) to improve the experience.
Functional
Store preferences (language, layout, player) and improve product personalization.
Marketing
Used to measure campaigns and, when applicable, personalize communications (only with consent).

4. Cookie Table (Examples)

These are common examples across our domains and integrations. The list may vary by environment, plan, and active integrations. Use the Manage Preferences button to view/adjust in real time.

CategoryNameVendorPurposePersistenceLegal Basis
Strictly Necessary__session / __client / __clerk_* (varies)ClerkSession authentication, security, and login functionality.Session to ~7 days (varies by cookie)Contract performance / Legitimate interest
Strictly Necessary__stripe_midStripeFraud prevention and device identification for payments.1 year (Stripe default)Contract performance / Legitimate interest
Strictly Necessary__stripe_sidStripeSecure payment session.SessionContract performance / Legitimate interest
Performance and Analytics_gaGoogle Analytics 4Anonymously distinguish users for aggregate metrics.Up to 2 years (browsers may limit to ~13 months)Consent
Performance and Analytics_ga_<container-id>Google Analytics 4Persist session state/attribution.Up to 2 years (browsers may limit to ~13 months)Consent

Duration and names may change as vendors update their systems. Please also refer to the official pages of the providers mentioned for technical details.

5. Transfers, Retention, and Updates

Cookies may involve processing by providers outside your country. We retain data for as long as necessary for the stated purposes and in accordance with legal obligations. This page may be updated; significant changes will be communicated through our official channels.

6. Contact

Questions or requests about cookies and privacy? Write to [email protected]. You can also see our Terms and Privacy.